Comments from our Sailboat delivery and Charter Customers
Customer feedback is very important to us. There are several firms that do sailboat delivery in Saint Petersburg and sailboat delivery in Tampa. So a successful delivery is only part of what we do. Delivering your boat, while exceeding customer expectations is our goal on every boat delivery.
I recently completed a transatlantic delivery of a brand new FP Elba 45. The owner sailed her in Europe for a month before handing her to me to bring across. The owner had this to say after the delivery, "I inspected the boat and sailed her the end of November. The boat was in good shape and [charter operator maintenance manager] had good comments about you and the delivery. Job well done. Thanks".
From Cruiser’s Forum, a little Dana 24 sailboat delivery that no one wanted to touch- (click to see original text) “That was my Dana and Snore is a great delivery captain / honest business person, highly recommended! He did the move, made notes on the boat and even put out chafing gear during a blow. Thanks Bill!!”
From Sailing Florida’s Facebook page: “Wonderful experience” … … “Captain Bill Herrmann was an excellent teacher, wonderful with the kids and a great person. Highly recommend”
Michael R desperately needed to move his boat from Key West to Placida. His sailboat delivery was a bit of a challenge. The autopilot failed at the dock before leaving, while passing Key West harbor the VHF had some “issues”, so we began using my handheld instead. Then, there was a battery switch he was not aware of that caused a low voltage alarm on day 2, and the in-mast furling got jammed at 3am (long story). Fortunately, I was able to clear the jam at sea. After all that, Michael wrote, “Thanks again for your help and expertise! It was a wonderful trip. You're a very confident Captain! … … If you need a reference, please let me know.”
Andrew emailed after our owner-assisted delivery "It’s the first time I’ve taken the boat out since our journey together, and I feel like I’m a better sailor from the experience. You are a great teacher. "
After moving a houseboat the owner complimented in an email, "this boat can be very difficult to handle due to its house like structure. Captain Bill was able to get our home to its new slip without issue. His decision making skills and organization are precise which keeps everyone aboard safe" "I wouldn’t hesitate using his services in the future".
The recurring feedback from my customers is they appreciate my skills, professionalism and teaching ability.
I would welcome the opportunity to prove this level of yacht or boat delivery service to you.